Virka Info serves as a Citizens’ Office – a shared services centre of the Finnish Immigration Service, the Helsinki Local Register Office and the Police – and offers general information and advice on living and working in the Helsinki area, as well as special advice and guidance on immigration matters. Immigrants can book a personal appointment with a service adviser.
The centre gives practical guidance and advice for people moving to Helsinki from abroad on such matters as residence permits, citizenship and Finnish social security. Virka Info offers service and guidance in Finnish, Swedish, English, French, Russian, Chinese, Arabic, Somali, Kurdish, Turkish and Bulgarian. Virka Info services are free of change.